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Can I buy cigarettes by international mail?
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Buying cigarettes by international mail is legal according
to international postal regulations and standards: the
contents of the parcel must be stated for the destination
country postal authorities |
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I bought five cartons of cigarettes one week ago
and I have only received one carton. What is going
on?
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Usually the cartons are sent separately. It is necessary
to avoid additional customs tax in your country. The
cartons are shipped on the same day but only rarely
reach destination together. The time between the first
and the last delivery is in average 2 to 5 days in Europe
and the Mediterranean area and 5 to 10 days in the rest
of the world. |
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What does "Each carton are sent separately
" mean?
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Example: if you order three cartons of cigarettes
at once you will receive three separate parcels. Each
parcel will be shipped immediately and not extended
in time. |
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Why can't you send me a single parcel containing
more cartons?
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Because it would be subject to duty since the weight
and value would not fall within the prescribed international
parameters. However we send two cartons parcels to the
some countries. It depends on the destination country
and custom’s rules in it. |
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Does it happen that the parcels or some of the packets
are stolen?
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No. We have never heard of this happening but we have
taken this event into consideration since we send products
to all destinations world-wide. Our parcels appear to
contain a book from the outside, given the handy "book
carton" containing ten packets of cigarettes. |
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Can I pay by postal order or by cheque?
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No. We accept payments only with a credit card or
a wire transfer. |
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Can I send you my credit card details by fax?
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Yes, you can. Print out the fax
order form and send it to +1 (310) 388-1407 |
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Will bank transfer expenses be charged to the buyer?
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Yes. All bank transfer expenses will be charged to
the buyer. |
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Do you sell other brands of cigarettes in addition
to you show at your site?
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No. The only brands we sell are shown on the CigarettesMania.com.
The number and type of available brands may change in
time. You can send your request to us by e-mail. |
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Are the cigarettes sold at CigarettesMania.com
first choice?
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The cigarettes sold at CigarettesMania.com are of
the highest quality available on the market, made in
Europe. |
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Why does CigarettesMania.com sell brown filter
Marlboro Lights instead of white filter cigarettes?
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The "white filter" cigarettes are made
in the USA and destined exclusively to the US market.
Philip Morris does not authorize the selling of these
cigarettes outside the USA. The "brown filter"
cigarettes are sold on the European market and can also
be sold in the USA. |
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Is there any difference between the white filter
and the brown filter Marlboro Lights?
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Yes. The white filter Marlboro cigarettes are made
to match the taste of American smokers while the brown
filter ones are produced to European tastes. According
to smokers (and suggestions), the "white filters"
may be slightly stronger. There is only one way to check
it. Try them! |
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Why is it so cheap?
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The cigarettes on sale at CigarettesMania.com are
so cheap because they are sold from Duty Free Zone.
We usually send cigarettes in separate parcels containing
no more than 200 cigarettes.( Except some countries)
Example: if you order three cartons of cigarettes at
once you will receive three separate parcels. Each parcel
will be shipped immediately and not extended in time.
Tobacco importation - limited to 200 cigarettes - is
not subject to taxation. |
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Why are the cigarettes on sale at CigarettesMania.com
cheaper than those sold in duty free shops in airports?
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Because the airport duty free shops have high running
costs |
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Do you guarantee there are no taxes I need to pay?
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No. Some countries may occasionally not apply the
international postal regulations and standards. |
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What should I do if I have to pay duty tax to receive
the goods?
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This could be in line of principle. Since we cannot
guarantee that duty tax will not be charged world-wide,
you can:
- pay duty tax and collect the parcel;
- reject the parcel which will be returned to us and
ask for your money back except delivery fee. Delivery
fee is $ 6 US for each carton. |
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Can I buy large amounts of cigarettes at CigarettesMania.com?
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Yes. However it is your responsibility an interrelation
with your local authority.
We don’t recommend you to order more than 30- 40
cartons of cigarettes at the same address per month.
Note. We usually send more than six cartons of cigarettes
per month to regular customers only. Regular customer
– customer who have made more than two orders and
have received them. |
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Privacy statement:
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We CigarettesMania.com are registered in Gibraltar,
offshore. Our payment provider is based in Australia.
We DO NOT disclosure any customer’s information
to any authorities and we DO NOT store any other information
besides the order details. |
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Payment policy
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Purchases will appear on your
card statement/account as “ CHRpay.com/cigsmania”.
The purchase amount will be deducted from your credit
card account by the placing order.
If the credit/debit card holder for purchases is not
you, it will be your responsibility to ensure that
you have the card holder’s consent before entering
any related details, and that such details when entered
are true. Other than the foregoing, by using the cigarettesmania.com
web site you confirm that you will only enter personal
information about yourself. |
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Do you ship to my country?
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We ship all over the world!Customers
from the following countries: CANADA
, UNITED KINGDOM , FRANCE,
ITALY. Due to custom restrictions
have to order ONLY on this special
order page. If your country is not on this list,
contact Sales
for assistance. |
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Delivery time
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Please allow 1 or 2 business
days for order to be processed. If an ordered product
is in back order or discontinued from our supplier,
we will let you know through email 3 days of your
order. Backordered or discontinued part of your order
will be cancelled automatically.
We use regular air mail delivery and time of delivery
can fluctuates from 8-24 days. The average delivery
time is 14 days. Items ordered together are not necessarily
shipped together, unless you ask us to ship the order
complete. Part of your order can be shipped from different
countries by separate parcels. |
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Return Policy
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Unopened products may be returned
for a full refund within 30 days of receiving.
If you are not satisfied with the products just send
it back in the original packing and we’ll refund
your payment. If you want to return your order and
get a refund please contact support@cigarettesmania.com |
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|
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